Shade matching
FIND YOUR PERFECT MATCH
Not sure which undertone or finish suits you? Use our guide, then message beauty support with a photo in natural light for a personalised recommendation.
SHOP FOUNDATION
Lumière support
How can we help you glow?
Answers on shades, skincare, orders, and returns — plus direct access to our beauty advisors when you need a human touch.
Beauty FAQs
Products & shades
Orders & delivery
Returns & exchanges
Payment & Beauty Club
Get in touch
Customer support
Orders, shipping, returns, and product questions — we are here to help.
Response time
Most messages get a reply within 1 to 2 business days.
Online only
Lumière ships across India — no physical storefront yet.
Care & returns
ORDERS, SHIPPING & RETURNS
Track your parcel, change an address before dispatch, or start a return within 14 days. Unopened and gently used beauty items are eligible on most orders.
VIEW POLICIESBeauty Club
NEED A HAND WITH SOMETHING ELSE?
Write to our support team for payment help, Beauty Club rewards, or product advice. We reply within one business day.
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