Lumière FAQ
Frequently asked questions
Quick answers on shades, skincare, orders, returns, payments, and the Beauty Club.
Beauty FAQs
Products & shades
Orders & delivery
Returns & exchanges
Payment & Beauty Club
Customer support
Orders, shipping, returns, and product questions — we are here to help.
Response time
Most messages get a reply within 1 to 2 business days.
Online only
Lumière ships across India — no physical storefront yet.
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